Lessons Learned

As I contemplate last year's work and think about lessons learned, I can sum them up in the following three items:

USER INTERACTION

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More visits and shadowing

e.g. It's good to have a face to face relationship to gain trust but more importantly to put myself in the user's perspective and position while performing his/her task so I can design a better system.

BACK TO BASICS

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What the project NEED as opposed to WANTS

e.g. putting a bunch of engineers in a room will end up with more features that are nice to have but difficult to implement making the project complex instead of providing a simple and elegant solution that can meet the project's NEED.  But mixing the different stakeholders in one room will balance out the requirement vs feature sets making the project cost effective timewise and moneywise.

PROBLEM SOLVER

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-Connect information seekers with information.

-Not just a technology adviser but I'm here to provide solutions to broken models.