"A product's launch is merely the first step in a series of attacks upon the indifference of the market. On launch day, great demand creators jump into the next phase by asking themselves: How fast can we get better? While rivals might focus on technical improvements, demand creators know that there are at least four dimensions of improvement that matter: Technical (performance, design, capacity), emotional (see "Magnetic," above), affordability (productivity enhancements, lower price, better value), and content (new add-ons, plug-ins, deeper library)."
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