Einstein quote: "Everything should be made as simple as possible, but not simpler."
Dec 23, 2009
Dec 3, 2009
Study: Computers Don't Save Hospitals Money
Dr. Himmelstein is right about his findings that IT projects in general failed the healthcare system. Many studies have shown that 70% of IT projects fail due to lack of end users participation is designing the system from ground up. Most IT projects are designed by Information Architects (whatever that means) who have no hands-on experience as a doctor, nurse or patient so from the start it is due to failure. Bruce Nussbaum, editor of Businessweek Innovation has a lot to say about this since he understand how we need a human centered design strategy to solve day to day problems including our health care system. As a summary, IT is just a tool like a hammer and our goal is to make healthcare system efficient and provide quality care to patients. There are a number of ways to accomplish this goal and IT is just one tool that can help solve the problem if design properly.
Nov 17, 2009
Dressing Like Your Customer
Companies have tremendous potential to gain more market share in the US by connecting more with their North American customers. It is not by market research or focus groups that we get to know our customers. It is by....
Dressing Like Your Customer
If you would like to know what your customer wants, we need to dress like them. If we continue to dress with our business suit, how do we design products and services for mountain climbers, basketball players, single working moms with 2-3 kids...... So look and think like your customer by dressing like them and you will know what your customer needs.
Sep 21, 2009
Smart Design/Femme Den holistic design
Smart Design/Femme Den 's holistic design From their blog: Warmer Values represent a more holistic design approach that views tech products (or any product for that matter) through the lens of:
Aug 28, 2009
Zen quotes
"In the beginner's mind there are many possibilities, but in the expert's mind there are few"
"The simplest way to achieve simplicity is through thoughtful reduction. "
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